Delete your data

Last updated: October 25, 2026

You can ask us to delete your RankByMe account and the data we keep about you and your business at any time.

How to ask

1. Email support@rankbyme.com with the subject “Delete my data”.
2. Send it from the email address of your RankByMe account, and tell us which website or account it’s about. If you can’t use that address, tell us the account’s email and we’ll check it’s really you before deleting anything.
3. We’ll email you when it’s done.

What we delete

• Your account and login.
• Your websites in RankByMe and their connection keys.
• Your website checks, reports, business profile, keyword lists and settings.
• Everything written for you: suggestions, pages, blog posts and social media posts, and your conversations in RankByMe.
• Your Google connection. We also tell Google to cancel RankByMe’s access.
• Your Facebook and Instagram connection, once that’s available. We also tell Facebook to cancel RankByMe’s access.

What we keep

Only what the law requires us to keep, such as records of payments and balance changes for accounting. We don’t use them for anything else.

Changes you approved on your own website (for example page titles or photos added to its photo library) stay on your website, because it’s yours. You can change or remove them there.

How long it takes

We delete your data within 30 days of your request. Copies in our server backups are gone within 14 more days.

Removing RankByMe from Facebook

Once you’ve connected Facebook or Instagram, you can also remove RankByMe yourself: in Facebook, go to Settings & privacy → Settings → Business integrations (or Apps and websites), find RankByMe and click Remove. Then email us as above if you’d also like the rest of your data deleted.

More about how we handle data: Privacy Policy · Social media posts